Your contract
Everything at a glance.
Tariff, invoices and booked add-ons for those responsible in the club. You will continue to organize training and communication in the app.
The contract information of your club at a glance.
Tariff and contract
Check the current tariff and the services included in your contract.
Invoices
Find the billing information for your NOVI contract in the customer area.
Booked Add-Ons
Check which additional modules are included in your contract and which extensions are offered.
Team and Roles
Define responsibilities for contract and billing.
Not every person who works with the app also manages the contract. In the customer portal, the responsible persons receive their own access with appropriate roles. These roles relate to contract management, not the sporting tasks in the app.
Responsible · Owner
Responsible for contract, billing, portal team and security.
Admin: admin
Manages team members and organizational settings in the customer portal.
Settlement · Billing
Gets access to the information intended for billing.
Read permission · Viewer
Can view but not edit the information shared for this role.
Additions
Manage personal accesses.
Own user accounts
The responsible persons use personal accounts instead of a shared login.
Two Factor Authentication
Add a second factor to the password.
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View active sessions and end them as needed.
Support
Keep requests and responses together.
Create technical or contractual requests in the customer portal and track the related responses. In this way, the course of a concern remains comprehensible.